Privacy Policy
Last updated: 3 September 2026
DanceOut is operated by MVNG MTTRS, based in the Netherlands. We respect your privacy and are committed to handling your personal data responsibly and in accordance with the General Data Protection Regulation (GDPR) and applicable Dutch privacy law.
This Privacy Policy explains what personal data we collect, why we use it, how we handle it, and what rights you have.
1. Who is responsible for your data?
The data controller responsible for your personal data is:
MVNG MTTRS
The Netherlands
Email: info@danceout.nl
80338186
Staalmeesterslaan 363, 1057 PE, Amsterdam
If you have questions about this Privacy Policy or how we use your personal data, you can contact us at the email address above.
We do not currently have a designated Data Protection Officer (DPO), as we are not required to appoint one.
2. What personal data do we collect?
Depending on how you use DanceOut, we may collect the following personal data:
first and last name;
email address;
telephone number;
date of birth or age;
profile photograph, if you choose to upload one;
account and login information;
membership information;
class and ticket bookings;
information relating to your subscriptions;
communications you have with DanceOut staff through the booking platform;
information necessary to process payments or manage memberships and bookings.
We only collect information that is relevant to providing and managing our services.
We do not collect precise location data, behavioural tracking data, dance-performance data, biometric data, or information about your dance preferences for profiling or recommendation purposes.
We do not sell or rent personal data.
3. Accounts and profile photographs
To use certain DanceOut services, you may create an account through our booking platform.
You may choose to add a profile photograph. Providing a profile photograph is optional.
Your profile photograph is used as part of your account and is not made publicly available to other DanceOut customers.
4. Classes, memberships and bookings
We use personal data to manage DanceOut classes, memberships and single-ticket purchases.
This includes activities such as:
processing and managing bookings;
administering memberships and subscriptions;
managing class availability;
communicating changes to classes or programmes;
keeping track of relevant account and booking information;
providing customer support;
administering payments and refunds where applicable.
The legal basis for this processing is generally that it is necessary to perform our contract with you or to take steps at your request before entering into a contract.
5. Children's classes
DanceOut offers classes that may be attended by babies, toddlers and other children.
We do not ask children to provide personal information directly through DanceOut. Where a booking is made for a child, the booking and account are managed by the child's parent or legal guardian.
At present, DanceOut does not intentionally collect additional information about children beyond what is necessary to manage the relevant booking or account.
Parents and legal guardians are responsible for ensuring that the information they provide about a child is accurate and appropriate.
Where applicable, we take particular care with children's personal data and do not use children's information for advertising, profiling or unrelated purposes.
6. Payments
DanceOut offers memberships and single tickets.
Payments are processed using Mollie, including iDEAL and other payment methods made available by Mollie.
DanceOut does not store your payment-card details or other complete payment credentials.
Payment information is handled by the relevant payment provider in accordance with its own privacy policy and terms.
We may receive information necessary to identify and administer a payment, such as payment status, transaction information or the relevant customer/account reference.
7. Our booking platform and app
DanceOut uses Trainin as its booking and membership platform.
Trainin is used to manage customer accounts, memberships, bookings, subscriptions and related communications. The DanceOut mobile application is a branded version of the Trainin app.
The personal data associated with your DanceOut account is stored and managed through Trainin. MVNG MTTRS does not routinely export customer data from Trainin for separate databases or unrelated purposes.
Trainin may process personal data on our behalf as a service provider/data processor. The precise categories of data processed and the locations in which data may be stored or processed depend on Trainin's current services and infrastructure.
You can find more information about Trainin and its privacy practices in Trainin's own privacy documentation.
8. Communication with DanceOut
We may communicate with you about your classes, memberships, subscriptions and programmes.
For example, we may contact you about:
changes to class schedules;
cancellations or other class updates;
changes to your membership or subscription;
information necessary to administer your booking;
other service-related matters.
These communications may be necessary for providing our services and managing your relationship with DanceOut.
We may also send you marketing communications, but only where you have actively opted in to receive them.
You can withdraw your consent to marketing communications at any time, for example by using the unsubscribe option included in a marketing email or by contacting us at info@danceout.nl.
Withdrawing consent does not affect the lawfulness of processing carried out before your withdrawal.
9. WhatsApp
DanceOut may have WhatsApp groups for customers or participants.
Joining such a WhatsApp group is entirely optional and is not required to use DanceOut's services.
These WhatsApp groups are not integrated with DanceOut's booking platform and DanceOut does not use participation in these groups as a means of collecting or exporting personal data from WhatsApp.
If you choose to join a WhatsApp group, WhatsApp's own terms and privacy policy apply to your use of that service.
10. Customer communications and chat history
You may communicate with DanceOut staff through the booking platform.
These conversations may be stored as part of your account history. They may include information relating to classes, schedule changes, memberships, subscriptions, bookings or other customer-service matters.
These conversations are not intended to facilitate communication between DanceOut customers. Customers do not have access to each other's conversations through DanceOut.
11. Cookies and website technologies
Our website is hosted using Squarespace.
Like most modern websites, the DanceOut website may use cookies and similar technologies that are necessary for the website to function, maintain security, remember settings or provide basic website functionality.
Squarespace may also use certain technologies as part of providing and operating the website.
We do not currently use advertising cookies or advertising pixels, and we do not use Google Analytics, Meta Pixel or similar third-party advertising or behavioural tracking systems.
Where consent is legally required for a particular type of cookie or similar technology, we will request that consent before using it.
12. Social media
DanceOut may maintain social-media accounts and links to social-media platforms.
If you interact with DanceOut through a social-media platform, the relevant platform may process your personal data according to its own privacy policy.
We do not receive or collect personal data from social-media platforms for advertising or profiling purposes simply because you visit our social-media pages.
13. Who do we share personal data with?
We do not sell, rent or otherwise commercially trade your personal data.
We may share or allow access to personal data with service providers that are necessary for operating DanceOut, such as:
Trainin, for bookings, memberships, accounts and related customer management;
Mollie, for payment processing;
Squarespace, for website hosting and related website functionality;
MijnDomein, in connection with relevant website/domain services;
other technical service providers where necessary to operate or maintain DanceOut.
Where these providers process personal data on our behalf, we seek to ensure that appropriate contractual and GDPR safeguards are in place.
We may also disclose personal data where required to do so by law or where necessary to protect our legal rights.
14. International data transfers
Some of our service providers may process or store personal data outside the Netherlands or the European Economic Area (EEA).
Because services such as Trainin, Squarespace and other technology providers may use international infrastructure or subprocessors, the exact location of processing can depend on the provider and its current infrastructure.
Where personal data is transferred outside the EEA, we will ensure that the transfer is made in accordance with the GDPR, for example through an adequacy decision or appropriate safeguards such as Standard Contractual Clauses where required.
15. How long do we keep your data?
We currently retain customer and account information for an indefinite period unless you ask us to delete it or deletion is otherwise appropriate.
You can request deletion of your DanceOut account and personal data at any time, subject to any legal obligations that may require certain information to be retained.
We may also retain limited information where this is necessary to establish, exercise or defend legal claims, comply with legal obligations, or maintain appropriate records.
16. Your rights under the GDPR
Depending on the circumstances, you have the following rights under the GDPR:
Right of access — you can ask what personal data we hold about you and request a copy.
Right to rectification — you can ask us to correct inaccurate or incomplete information.
Right to erasure — you can ask us to delete your personal data where there is no valid reason for us to continue processing it.
Right to restriction — you can ask us to restrict how we use your data in certain circumstances.
Right to object — you can object to certain types of processing, including processing based on legitimate interests and direct marketing.
Right to data portability — where applicable, you can ask to receive certain personal data in a structured, commonly used and machine-readable format.
Right to withdraw consent — where we rely on your consent, you can withdraw it at any time.
To exercise your rights, contact us at:
We may need to verify your identity before responding to a request in order to protect your personal data.
We aim to respond to valid requests within the time limits required by the GDPR.
17. Legal bases for processing
Depending on the circumstances, we process personal data on one or more of the following legal bases:
Performance of a contract
For example, to create and manage your account, process bookings, administer memberships and provide the services you have requested.
Consent
For example, where you have opted in to receive marketing communications or where consent is otherwise required by law.
Legal obligation
Where we are required to process or retain information to comply with applicable laws or legal requirements.
Legitimate interests
Where necessary for legitimate business purposes, such as operating, securing and improving our services, provided that our interests do not override your fundamental rights and freedoms.
18. Automated decision-making and profiling
We do not use your personal data for automated decision-making that produces legal or similarly significant effects on you.
We do not profile customers for advertising or use algorithms to make dance-class or programme recommendations.
19. Security
We take reasonable organisational and technical measures to protect personal data against unauthorised access, loss, misuse, alteration or disclosure.
Some of the technical infrastructure used to process DanceOut customer information is provided by third-party service providers, including Trainin and our website and payment providers.
Because we do not directly control the infrastructure operated by these providers, their own security practices and safeguards also form part of the overall security of your data.
20. Changes to this Privacy Policy
We may update this Privacy Policy from time to time, for example if our services, technology or legal obligations change.
The latest version will be published on the DanceOut website, with the date of the most recent update shown at the top of the policy.
21. Complaints
If you have a concern about how we handle your personal data, we encourage you to contact us first at:
You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) or another competent data protection supervisory authority.
22. Contact
If you have any questions about this Privacy Policy, your personal data, or your privacy rights, please contact:
MVNG MTTRS / DanceOut
The Netherlands
info@danceout.nl